Pricing and Billing Policy 

Last updated: 1 October 2024

1. Introduction

This Pricing and Billing Policy outlines the terms related to pricing, payment, and billing for services offered by Global Social Innovators (“we”, “us”, “our”). By subscribing to our services, you agree to the pricing and billing terms set forth below.

Please read this policy carefully.

2. Pricing Structure

2.1 Subscription Plans

We offer multiple subscription plans that vary based on features, services, and billing cycles (monthly or annually). Detailed information regarding each subscription plan, including pricing, can be found on our website under the [Subscription Plans] section.

2.2 Price Inclusions

Unless otherwise stated, all prices are inclusive of VAT (Value Added Tax) and other applicable taxes under U.K. law.

2.3 Changes to Pricing

We reserve the right to modify the prices of our subscription plans at any time. If we change our pricing, you will be notified in advance. The new pricing will apply at the start of your next billing cycle. If you do not agree to the new pricing, you may cancel your subscription before the new rates take effect.

3. Billing and Payment Methods

3.1 Billing Cycles

Your subscription will be billed according to the cycle chosen during the subscription process (e.g., monthly or annually). The billing date is the same calendar day of the month that you started your subscription unless otherwise notified.

3.2 Payment Methods

We accept a variety of payment methods, including:

• Credit/Debit Cards (Visa, MasterCard)

• PayPal

• Stripe

You must provide valid payment information during the subscription process. By subscribing, you authorise us to charge your payment method on a recurring basis for the subscription fee.

3.3 Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless cancelled before the renewal date. The subscription fee will be charged to the payment method you provided. If you wish to stop the renewal, you must cancel your subscription before the next billing cycle starts (see Cancellation Policy below).

4. Failed Payments

If we are unable to process your payment due to insufficient funds or incorrect payment details, we will notify you and attempt to collect payment again. If payment is still unsuccessful, your access to the service may be suspended or cancelled until payment is received.

5. Refunds

5.1 Refund Eligibility

Refunds will only be provided in the following circumstances:

If you cancel your subscription within the 14-day cooling-off period, in line with U.K. Consumer Contracts Regulations.

If there has been a billing error on our part.

Refunds are not generally available for partial months or unused portions of your subscription, except in cases where we are legally required to provide